Terms of service

Welcome to Skin Mom. These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services. By using our website, you agree to these Terms. If you do not agree, please refrain from accessing or using our site.

This website is operated and managed by Farha Naaz.

1. Eligibility

To use this website, you must be at least 18 years of age. By accessing or using the site, you confirm that you meet this age requirement.

2. Products and Services

Skin Mom offers skincare products for personal care. While we make every effort to provide accurate descriptions and details, we do not guarantee that all information is complete, current, or error-free.

We reserve the right to update product details, prices, and availability without notice.

3. Pricing and Payments

  • All prices are listed in Indian Rupees (INR).

  • Prices are subject to change at any time without prior notice.

  • We accept secure online payments through authorized payment gateways.

  • Orders will only be confirmed after full payment is received.

4. Shipping and Delivery

  • We currently ship across India.

  • Delivery timelines may vary based on the destination and logistics partner.

  • Skin Mom is not responsible for delivery delays caused by courier services, natural events, or unforeseen circumstances.

5. Returns and Refunds

We accept returns only under the following conditions:

  • The product is damaged, defective, or incorrect

  • The issue is reported within 48 hours of delivery

  • Clear photo/video proof is provided

For complete details, please refer to our Return & Refund Policy. Refunds are typically processed within 5–7 business days after approval.

6. User Responsibilities

As a user, you agree to:

  • Use the site for lawful purposes only

  • Refrain from uploading harmful, illegal, or misleading content

  • Avoid attempts to hack, disrupt, or misuse the platform

We reserve the right to terminate access for users who violate these terms.

7. Intellectual Property

All content on this website — including text, images, graphics, product names, logos, and designs — is the property of Skin Mom and protected under intellectual property laws. Any unauthorized use, copying, or reproduction is strictly prohibited.

8. Limitation of Liability

  • Skin Mom shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our products are for external use only. Always conduct a patch test before use.

  • Results may vary based on individual skin types.

9. Privacy Policy

We are committed to protecting your personal information. Please refer to our Privacy Policy to learn more about how your data is collected, used, and secured.

10. Changes to Terms

We may revise these Terms at any time. Any updates will be posted on this page with the "Last Updated" date. Continued use of the website constitutes your acceptance of the revised Terms.

11. Governing Law

These Terms and Conditions shall be governed and construed in accordance with the laws of India. All disputes are subject to the jurisdiction of the courts located in India.

12. Contact Us

For questions, concerns, or legal inquiries regarding these Terms, please contact:

Skin Mom Customer Support
Email: support@skinmom.in